Effective Date: 15-July-2025

Shivaansh Dry Fruits (“we”, “our”, “us”) operates the website https://www.shivaanshdryfruits.com/. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

When you place an order, register, or contact us, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing & Shipping Address
  • Order details

For Cash on Delivery (COD) orders, we collect only the information necessary to deliver your order.

b. Payment Information

For online payments, we do not store or process your card, UPI, or banking details. All online payments are securely processed through trusted third-party payment gateways in compliance with industry security standards.

2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit

This information is used only to improve website performance and user experience.

3. Use of Cookies

We use cookies to improve website functionality, remember user preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. How We Use Your Information

  • Process and deliver your orders
  • Confirm COD and online payment transactions
  • Provide customer support
  • Send order updates and service-related communication
  • Improve our products and services

We do not sell, rent, or trade your personal information to third parties.

5. Sharing of Information

Your information may be shared only with:

  • Payment gateway providers
  • Delivery and logistics partners
  • Website analytics and technical service providers

These third parties are required to protect your data and use it only for the intended purpose.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

7. Compliance with Indian Laws

This Privacy Policy is governed by the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

8. Children’s Privacy

Our website is intended for users above the age of 13 years. We do not knowingly collect personal information from children.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Opt out of promotional communication

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@shivaanshdryfruits.com
Website: https://shivaanshdryfruits.com/
Phone: 9250523937