Effective Date: 15 July 2025

At Shivaansh Dry Fruits, we aim to deliver your orders in a timely and safe manner. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

Orders are usually processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping Locations

We currently ship our products across India. Delivery to remote locations may take additional time depending on courier availability.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before placing the order. Any promotional free-shipping offers will be clearly mentioned on the website.

4. Estimated Delivery Time

The estimated delivery time is usually between 3–7 business days from the date of dispatch. Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.

5. Cash on Delivery (COD)

Cash on Delivery is available on selected pin codes. COD availability will be confirmed at checkout.

6. Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email, depending on availability.

7. Delivery Issues

In case of delivery delays, damaged packages, or failed delivery attempts, please contact us within 24 hours of the delivery update so we can assist you promptly.

8. Incorrect Address

Customers are responsible for providing complete and accurate shipping information. We will not be responsible for delays or non-delivery caused by incorrect or incomplete addresses.

9. Force Majeure

We shall not be held liable for any delay or failure in delivery caused by events beyond our reasonable control, including natural disasters, strikes, lockdowns, or governmental restrictions.

10. Contact Us

For any shipping-related queries, please contact us:

Email: support@shivaanshdryfruits.com
Phone: +91 9250523937
Website: https://shivaanshdryfruits.com/