Delivery Options Overview

Shivaansh Dry Fruits & Spices offers flexible and reliable delivery options based on your location and order requirements.
We provide fast and secure delivery through trusted logistics partners like Porter, along with our own self-delivery service
to ensure freshness and safe handling of your order.

For nearby locations, we also offer direct self-delivery for faster service and better product handling.
Depending on availability, customers may also have the option to coordinate order pickup if preferred.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

At Shivaansh Dry Fruits & Spices, we are committed to delivering fresh and high-quality products.
Due to the nature of food items, we maintain strict quality and hygiene standards.

Returns or exchanges are only accepted in case of damaged, incorrect, or defective products received at the time of delivery.
Customers are requested to check the product at the time of delivery and inform us immediately if any issue is found.

For quality and safety reasons, we do not accept returns or exchanges for opened, used, or properly delivered food products.
If an eligible return or exchange is approved, our team will arrange replacement or resolution based on product availability.

All return or exchange requests must be raised within 24 hours of delivery with proper proof such as photos or videos.

For quality, safety, and hygiene assurance, products are not eligible for return or exchange if the original seal, packaging, or product contents are opened, damaged, or missing:

At Shivaansh Dry Fruits & Spices, we are committed to delivering premium-quality, fresh, and hygienically packed products.
Since our products are consumable food items, maintaining purity, freshness, and safety standards is extremely important to us and our customers.

To ensure every customer receives products in perfect condition, we request customers to carefully check their order at the time of delivery.
If any issue is noticed, our support team is always ready to help with quick resolution.

  • Products must be in original sealed packaging
  • Product quantity must be complete and unused
  • Original box, pouch, or container must be intact
  • Seal or lock packaging must not be broken or tampered
  • Return or exchange requests must be raised within 24 hours of delivery
  • Photo or video proof may be required for verification

Once a product is opened or packaging is altered, it cannot be returned or exchanged due to food safety and hygiene standards.
We appreciate your understanding and support in helping us maintain premium quality for every customer.

FAQs

My order hasn't arrived yet. Where is it?

Once your order is dispatched, it is delivered through our trusted logistics partner Porter or our own self-delivery team.
Delivery time depends on your location and order volume. If your order is delayed beyond the estimated delivery time,
please contact our support team with your order details and we will assist you immediately.

Do you deliver on public holidays?

Delivery availability on public holidays may vary depending on logistics availability and local delivery conditions.
In most cases, orders placed on public holidays are processed on the next working day.

Do you deliver to my postcode?

We currently deliver to selected serviceable areas through Porter and our self-delivery network.
You can check delivery availability by entering your address or contacting our support team before placing your order.

Is next-day delivery available on all orders?

Next-day delivery may be available for selected locations and depending on product availability and order timing.
For nearby locations, self-delivery may allow faster delivery options.

Do I need to be there to sign for delivery?

Yes, we recommend someone is available to receive the order to ensure safe delivery of food products.
If you are unavailable, you may coordinate with our delivery partner or support team in advance.